Contact information

Last updated: October 22, 2026

Questions about an order, delivery, return, exchange, or a product? Contact JoyWhisker Goods using the details below. Please include your order number if your question relates to a purchase. Do not include full payment card details.

JoyWhisker Goods, operated by JOYWHISKER GOODS LLC
Email: support@joywhiskergoods.shop
Business address:
JOYWHISKER GOODS LLC
500 W Jefferson St Louisville, KY 40202 United States

Customer service hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time (ET), excluding U.S. federal holidays. Eastern Time observes EST or EDT as applicable.

Shipping and mailed returns

Our shipping and mailed-return address is:

JOYWHISKER GOODS LLC
500 W Jefferson St Louisville, KY 40202 United States

Contact us before mailing a return so we can provide a prepaid return label and match the package to your order. We do not offer in-person shopping, pickup, or return drop-offs at this address.

Helpful information

Shipping Policy · Return and Refund Policy · Privacy Policy · Terms of Service